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  • Writer's pictureAnthony Tattersall

How Our Ecommerce Fulfilment Service Works

Updated: May 24, 2023

In today's digital age, ecommerce has become an integral part of modern business. With more and more people shopping online than ever before, the need for businesses to have a reliable and cost-effective ecommerce fulfilment service is growing greater and greater.


Here at Darcica Logistics, we specialise in sustainable, cost-effective, ecommerce fulfilment and we have a system that streamlines the entire fulfilment process, whilst allowing your business to grow at the same time.


The ecommerce fulfilment process


1. Order Placement and Processing


The first step in ecommerce fulfilment is to receive orders from the online retailers. We have a system in place that automatically imports orders from the ecommerce platforms that our clients use. This eliminates the need for manual data entry, which saves you time and also reduces the chance of errors.


Once we receive the orders, we process them as quickly as possible. We use advanced software to track inventory levels in real-time. This ensures that we always have the required stock on hand to fulfil the orders.


2. Inventory Management


We fully understand the importance of proper inventory management. Our real-time inventory-tracking allows us to maintain accurate stock levels and prevent mis-picks. We also keep track of products in need of batch rotation. The system has an automated volume trigger, set by product to notify you when stocks are getting low.


3. Picking and Packing


The picking and packing process is one of the most critical stages in the entire ecommerce fulfilment process. Our team uses advanced software to ensure that the correct products are picked and sustainably packed to prevent damage during shipping. We have a team of experienced professionals who are trained in the art of picking and packing to ensure orders are fulfilled quickly and correctly.


Picking and Packing

4. Shipping


After the orders have been picked and packed, we work with our network of shipping carriers to ensure that the products are shipped to your customer's doorstep. We use a variety of shipping methods to ensure that products are delivered on time and at the lowest possible cost.


Our team also monitors the shipment status to ensure that the products are delivered when we say they will be. We understand that timely delivery is crucial to customer satisfaction, and we make every effort to ensure that products reach our customers in line with our promises.


5. Tracking and Returns


We keep track of all shipments so we know where they are at all stages of the process. Our real-time monitoring allows us to identify any issues if they arise and we can therefore deal with them quickly if necessary.


In the event of any issues, our friendly and professional customer service team is always on hand to help. In addition to this, we also handle returns, making it easy for customers to return products if they are not satisfied.


Benefits of our Ecommerce Fulfilment Services


By outsourcing the fulfilment process, businesses can focus on more important matters such as growing their business and delivering an exceptional experience to their valued clients. Here are some of the key benefits of our fulfilment service:


Cost-effective


By outsourcing ecommerce fulfilment, businesses can save money on warehouse rent, labour, and shipping costs - thus reducing overhead costs.


Scalable


Our ecommerce fulfilment services are flexible and designed to scale with the business. As the business grows, our fulfilment service can accommodate the increased demand.


Ecommerce Fulfilment Service

Efficient


Our ecommerce fulfilment services are efficient, and we use advanced software to streamline the fulfilment process. This ensures that orders are fulfilled quickly and accurately.


Improved Customer Experience


By using our service, businesses can provide their customers with a better shopping experience. We ensure that products are delivered on time and in good condition. We also handle returns, making it easy for customers to return products if they are not satisfied.


“Excellent order process & delivery”


Excellent order process & delivery, with very good packaging

Date of experience: 02 February 2023


Delivery

Eco-Friendly


Additionally, our eco-friendly approach to packaging materials and shipping helps reduce the environmental impact of ecommerce. We understand the importance of sustainability and strive to reduce waste in every aspect of our operations. We use recycled and biodegradable packaging materials to minimise the amount of waste generated by the shipping process. As well as our own electric delivery vehicles, we also work with shipping carriers that have implemented environmentally-friendly practices, such as electric deliveries and carbon neutral shipping options. By working with us, businesses can reduce their carbon footprint and contribute to a more sustainable future.


“We are always striving to do our bit for the planet and our children. So we are

thrilled to be working with a wonderful new fulfilment and logistics partner, who

share our green aspirations.”

Sky Wave Gin


Our ecommerce fulfilment services are designed to help businesses streamline their fulfilment process, reduce their overhead costs, and improve their customer experience. By outsourcing to our team of experienced professionals, businesses can focus on growing their business and delivering an exceptional customer experience. If you're looking for a reliable and efficient ecommerce fulfilment service, look no further than our team at Darcica Logistics. Get in touch with us today to discuss your requirements.


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